Terms and Conditions

Last updated: 18th April 2026

Welcome to Lil N Jess. By accessing or purchasing from our website, you agree to the following Terms & Conditions. These apply to all users of the site.

1. General Use

By using our website, you confirm that you are at least 18 years of age or have permission from a parent or guardian.

You agree not to use our products or services for any unlawful or unauthorised purpose.

2. Products & Services

Lil N Jess offers embroidery, DTF printed, jewellery and personalised items.

Due to the custom and handmade nature of our products:

  • Slight variations in colour, size, and placement may occur

  • Product images are for reference only and may vary depending on your screen

We reserve the right to modify or discontinue products at any time.

3. Orders

When placing an order, you agree that:

  • All details provided are accurate and complete

  • You have reviewed and approved your order (including spelling and design details)

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

Once an order has entered production, it cannot be changed or cancelled.

4. Pricing & Payment

All prices are listed in AUD and may change without notice.

Full payment is required before production begins.
You agree to provide accurate payment and billing details.

5. Shipping & Delivery

Shipping timeframes are estimates only and not guaranteed.

Lil N Jess is not responsible for delays, lost items, or damages caused by shipping carriers once your order has been dispatched.

6. Returns & Refunds

Our Refund & Returns Policy forms part of these Terms & Conditions.
Please refer to our full policy for details on returns, cancellations, and refunds.

7. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Lil N Jess and may not be copied, reproduced, or used without permission.

By submitting designs or logos, you confirm you have the legal right to use them. We are not responsible for copyright or trademark infringement.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

9. Limitation of Liability

To the extent permitted by law, Lil N Jess is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Nothing in these terms excludes your rights under Australian Consumer Law.

10. Errors & Accuracy

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.

11. Prohibited Use

You must not use our website:

  • For unlawful purposes

  • To distribute harmful or malicious content

  • To interfere with website security or functionality

We reserve the right to terminate access if these terms are violated.

12. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.

Continued use of the website indicates acceptance of any updates.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact:

stitchpress@liljess.com